Privacy & Refund Policy

PRIVACY POLICY

This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.

Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.

 

REFUND POLICY

  • Non-Returnable items:
    Downloadable or digital software products (all sales are final)

DOWNLOADABLE SOFTWARE

All of the Downloadable Software sold by musicvideomarketplace.com are final. Once we’ve emailed the product link to you, it will be deemed “used” or “opened”, As we do not have any guarantee that it has not been used by you. Once a downloadable software product is delivered to your email address, it is not returnable. This includes products, ‘accidentally purchased’ – ‘purchased by mistake,’ ‘incompatible products’, ‘or simply change of mind’… – including, ‘no longer wanting the product.’

We understand that installing downloadable software can sometimes have difficulties. In the rare event where you are unable to get your software installed, we have staff that will assist you in getting your software installed. We are available by Email.

Your order for Downloadable Software will be eligible for a refund only in the rare circumstances. Which is discretionary. And solely to be determined by us.